“Our holiday did not get off to the expected start, after driving105 miles.”
The ""Directions" that I printed from your website stated "After turning into the property bear left as the road divides and this road divides and this road leads around the back of Glen Euchar House to the property" - IT DOES NOT LEAD TO THE RIVER LODGE. Instead we came to a steep/ narrow/ /track, that we expected to lead to the property, it was a dead end, and required a multiple point turn - with my car making contact with tree branches - my car (and its paintwork), is inly 7 mouths old. Did anyone proof read these instructions?
This is our first rental in Scotland/ England/ France/ Portugal/ Ireland/ Germany/ Canada/ USA - where a local information folder (Doctor/ Dentist/ Places to visit/ Restaurants/ Food shopping etc) was was not provided. Due to circumstances beyond the owners control (it was/ is, a BT problem), we had no Broadband/ WiFi during our stay. The TV channels on offer on both TVs were very limited, as an access card was required for the majority of channels - which was not supplied. A DVD player (with no remote control - select TV output) was suppled towards the end of our stay to compensate for lack of Internet etc - it appeared to play our DVDs, but it could not communicate with any of the TVs HDMI inputs, it was stuck in "ARC" output mode. This was not our usual (most enjoyable) experience of of Sykes Cottages.