“The site managers were lovely especially the male, both were approachable and friendly.”
The accommodation was warm and comfortable. There were no accessible hoover, brush or mop to be able to clean. We took our dog and it would have been nice to have been able to clean the floor after our walks. The Hot tub smelled very strong of cloreen that it stung our eyes, we even told them not to attend to it for the last 2 days. During our week stay we only used the Hot tub 3 times which was part of the reason for booking that location. When the jets were on in the Hot tub black bits came ...
The accommodation was warm and comfortable. There were no accessible hoover, brush or mop to be able to clean. We took our dog and it would have been nice to have been able to clean the floor after our walks. The Hot tub smelled very strong of cloreen that it stung our eyes, we even told them not to attend to it for the last 2 days. During our week stay we only used the Hot tub 3 times which was part of the reason for booking that location. When the jets were on in the Hot tub black bits came out and were floating about, we even had to buy a net to try to clean the black bits out. When we arrived we were informed that the games room and bar area was closed. This was disappointing as we had two 12 year olds with us who was looking forward to the games room. We were left a folder with how to work things in the accommodation, however the Wifi code never worked to either of the log ins given resulting in two very board children. The Sky TV was our saving although this was still limited. The log fire was lovely but again there were nothing to light it with and we had to go a purchase a lighter to light it.