Starwood

4.2★

4 Guests
2 Bedrooms
2 Bathrooms
Pets Yes
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Features

Hot tub
Off road parking
Ground floor accommodation
Ground floor bedroom
Garden / Patio
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities and Maintenance

* Based on a combined average customer score

14 Customer Review(s)

Andrew
November 2024

“Fantastic lodge, my partner and I go to at least one a year and this is the first time we’ve both wanted to go back to same one, Everything about this lodge is brilliant the pictures don’t do it justice.”

I will be coming back to this lodge! Hopefully sooner rather than later with a weekend stay! Strongly advise anybody looking for a lodge in Norhumberland to stay here!

I will be coming back to this lodge! Hopefully sooner rather than later with a weekend stay! Strongly advise anybody looking for a lodge in Norhumberland to stay here!

- Andrew, November 2024
Ruth October 2024

“Beautiful property, close to lots of things, WiFi did not work at all and lights in kitchen were intermittent, at best, but we were told WiFi could be iffy and messaged owner about the lights.”

Would, and have, recommended!

- Ruth, October 2024
Steven October 2024

“Firstly, this is a true and authentic log cabin which had a lovely warm welcoming atmosphere.”

The grounds were expansive and totally private and had a feel of being in the middle of the countryside. Even though there were two days of torrential rain, we were able to sit on the back porch to enjoy our coffee/ wine and not feel we were confined to indoors which was a positive aspect to the cabin. The living area is very spacious and relaxing with underfloor heating, so lovely walking around in just socks or barefoot. The kitchen was very well equipped with cooking utensils and also some cleaning products ( great as I’d forgotten some). All in all it was a very enjoyable and relaxing stay and we are looking forward to returning in June.

- Steven, October 2024
David September 2024

“We had issues with the kitchen lights which we had to reset using the fuse box(apparently fixed the week before) both toilet seats were held on by one fixing, shower in main bedroom cold(waiting for part).”

Main bathroom bath tap not very clean and shower head the same. Noticed lots of cobwebs in both bathrooms and high up in the living room(so whoever cleans ) doesn’t vacuum these up. The garden space was ok but I had to remove a dead bird before my dogs could get to it. So safe to say we never used the showers or bath or hot tub for that matter. On the first morning we both were itching from the bed so made the decision to pack up and return home so we will not be returning to Starwood again. I did let the owner know when he rang me about an electrician been sourced for the light so overall not a very good experience and for the price we paid NOT good value…Doubt we will get any money back and if not(lesson learnt)..

- David, September 2024

To receive a review like this is disappointing and it is unfortunate that the weather was terrible during their stay. As previously stated, we use a professional cleaning company recommended by Sykes. We also do a meet and greet and tell guests to let us know if there are problems and these guests did not inform us about anything bathroom related or indoor cobwebs. They say that they were itching from the bed, however the cleaner had found dogs' hairs in and around the bed and new bedding was purchased at our own cost. To omit this fact from their review is disingenuous and the cleaner has notified us that the bed was completely clean upon the guests' arrival. The kitchen light had issues the week prior and were scheduled to be fixed the day they decided to leave. They complain they found a dead bird in the garden, while knowing very well that the log cabin is in the middle of the countryside. What would they do if they found a dead bird on their front doorstep? It is also pertinent to mention that we have not received a single complaint since these guests left. No compensation was offered because: 1) they let their dogs sleep in the bed which requires more cleaning and to insinuate this was our fault is insulting not only to ourselves and the good service we provide, but also to our valued guests who fully appreciate Starwood; 2) they decided to leave early and we were unable to advertise the log cabin to someone else, while only notifying us of their departure when they were about to be informed that an electrician was coming to fix the kitchen lights. While we welcome constructive criticism to improve our service to guests, we have to be careful of people intentionally leaving misleading reviews such as this one. Property Owner
David August 2024

“What an absolute gem.”

You wouldn’t know you were on a leisure park once you walk through the gate. The lodge is stunning, everything you need and much more. The private grounds are perfect for all the family - especially the dogs. Hot tub to boot, which is maintained daily. Located as a perfect base for exploring Northumberland. We will definitely be back at Starwood.

- David, August 2024
Marguerite July 2024

“I have a number of observations re Starwood and the site.”

There are obviously some issues with the water supply on site. We were unable to utilise the showers early mornings as the tanking system used apparently has had a fault for some time with no or very little water pressure. With Starwood itself there was an issue with the main toilet. We were unable to flush. The owner was advised but he was unable to arrange a fix. As this was an issue I was forced to undertake a repair. It wasn't difficult but not what I was looking to do. In addition the outside space could do with a bit of care and attention as it wasn't really condusive for outside entertainment, and I believe the site has banned the use of BBQ,s. Finally a little more attention to the general cleaning of the cabin would not go amiss or cleaning under the beds as an example. Sorry to go on but the cabin has the potential to be excellent and we had a very good holiday. Regards Marguerite and Ken

- Marguerite, July 2024

I take my time to meet and greet guests to ensure they are happy with the place and to answer questions, all while having other commitments away from Starwood. Furthermore, I employ a cleaning company recommended to me by Sykes. This issue with cleanliness has been the only one out of many who were more than satisfied. With regard to outside entertainment, it is privately enclosed and the vast majority of people enjoy that to get away from stresses at home. My hands are tied with anything deemed a fire risk as that's park policy. Guests are duly told that upon arrival. Water has been an issue on the park and I opened a case file, where I was willing to relocate them and lose money doing so, and cancel the next booking who was a repeat client. The client then informed me they had water, so relocation was not required, nor was cancelling the next booking. The main toilet was not flushing but the client mentioned that others with them could use the ensuite toilet. It's a shame I have this review because the guests were very understanding at the time. Property Owner
Heather June 2024

“Absolutely perfect for us.”

Our own little secure woodland to keep the pooch cool in the hot weather. Beautifully presented, secure private, garden and hot tub, less than 15 minutes away from glorious sandy beaches and Stunning coastline . We will definitely return, I am sure we would enjoy it just as much in the wintertime ..one of the best log cabin/hot tub holidays we've had, and we do at least 4 each year!

- Heather, June 2024
Sharon June 2024

“Lovely stay and Justin was great.”

10am check out was a bit of a rush and maybe the kitchen cooking utensils need adding to. Warm comfortable and nice and private, we loved it. Thank you

- Sharon, June 2024
Andrew June 2024

“Met up with the chap, who kindly showed us around.”

Very welcoming and helpful.

- Andrew, June 2024
Steve April 2024

“Great lodge in a perfect location for exploring Northumberland, our favourite place in the UK.”

Dog friendly - good sized secure garden which you don’t usually get at a lodge. Hot tub, wi-fi, bar and restaurant on site if you like to go out. Nothing at all to complain about. Justin the owner is excellent. Delighted to have found this place and will be back.

- Steve, April 2024
Paul April 2024

“Lovely lodge, hot tub was lovely and the lodge is spotless with comfy beds but no tv in bedroom anymore didn't bother us though.”

Lovely park to stay on with nice pub on site and good dog walks.

- Paul, April 2024
Jacqueline March 2024

“Lovely large lodge with a hot tub.”

Overall the property was as listed but there was no smart tv in the second bedroom. The heating was adequate but couldn’t be adjusted… so during the day the bathrooms/ bedrooms were chilly but ideal for sleeping in & the beds were really comfy. The en-suite shower was bigger/ better than the power shower but it was difficult to adjust the temperature. Overall- a lovely large property to enjoy & relax in. The owner was friendly & gave us some good tips on where to visit.

- Jacqueline, March 2024
David March 2024

“Just spent a lovely week at Starwood.”

The property is immaculate and extremely comfortable, have visited Felmoor many times but this was by far the best property we've stayed in. The beds were super comfy and the lounge with the 65" TV and reclining sofa made the evenings extremely enjoyable. Facilities were top notch and we both could quite comfortably live there! The weather wasn't the best (it was March in Northumberland so can't expect anything else to be fair) but thankfully we always take a pop up gazebo so we can enjoy the hot tub whatever the weather. All in all a really lovely relaxing week and we will most definitely be going back!

- David, March 2024
Danny February 2024

“Amazing lodge!”

We came here for our anniversary and was amazed with the stay. There was plenty to do at the lodge and also lots nearby if you wanted to adventure out. Cant say how much i enjoyed the stay and will certainly be coming back

- Danny, February 2024

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Summary

Single-storey
Two bedrooms: 1 x king-size with en-suite walk-in shower, basin, and WC, 1 x double
Bathroom with bateau bath, multi-jet power shower, basin, and WC
Open-plan living space with kitchen, dining area and sitting area.
Gas central heating
Range with gas oven and hob, extractor fan, microwave, fridge/freezer, kettle and toaster
Smart TV, WiFi
Fuel and power inc. in rent
Bed linen and towels inc. in rent
Off-road parking for 2 cars
Veranda at entrance with seating
Enclosed rear garden with lawn, furniture and patio
Front terrace with hot tub
There is a £70 hot tub supplement for 2024 and £100 onward from 2025
Two well-behaved dogs welcome
Sorry, no smoking
Shop 3.6 miles, pub 1.2 miles (on-site)
Note: There are steps up to the property
Note: There's an external door from the hot tub area to the main property's bathroom
Note: There's a safe in the master bedroom
Please Note: This property can't accept check ins/outs on a Sunday
Please note: No bbqs or anything resembling an open fire on the park

The property

Felton Lodges

Felton Lodges are a lovely duo of log cabins nestled in the village of Felton, just outside of Northumberland National Park. These properties offer charming, rustic decor, lovely nature views and hot tubs, making them perfect for guests looking for a relaxing and quiet getaway. Set on a charming holiday park with easy access to on-site facilities and driving distance from the coast, you will have everything you need for a wonderful, self-catering stay. Venture out of your haven to have a mouthwatering meal at Crazy Horse Saloon n Grill, stock up the fridge at the local convenience stores, and plane-lovers can head over to the dog-friendly Eshott Airfield Cafe and Viewing Area, to enjoy a lovely coffee and breakfast as you watch aircrafts land and take off. Don’t forget to stop at the nearby Northumberland Zoo, home to meerkat, snow leopards, and lemur before you drive up to the seaside village of Amble and take the children to Castle Mania Indoor Adventure Play for a fun-filled day, take in the beautiful views at Amble Quayside and walk along the colourful beach huts before heading to lounge on the warm sand and paddle in the water. Shopaholics will find a variety of retail pods at Amble Harbour Village selling anything from jewellery to art to seafood, then walk to Puffin Cruises to take a boat trip out to Coquet Island, home to 40000 nesting seabirds. History lovers, drive down to the cathedral city of Newcastle to find a wealth of historical sites and activities such as the Great North Museum: Hancock with its planetarium, the Discovery Museum which holds the British Film Institute's archive, then walk along Tyne Bridge to find Saltwell Park a 55-acre park with gardens, woods, a boating lake, bowling greens and a Gothic mansion. Make lasting memories at Felton Lodges.

Note: This property has a Good Housekeeping bond of £200.

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About the location

FELTON

Alnwick 10 miles.

The delightful village of Felton is set in rural Northumberland, between Morpeth to the south and Alnwick to the north. The village has a shop with a post office, coffee shop, pub and restaurant, and is just 10 miles from Alnwick, with its Castle and now famous Garden, which features Europe's largest cascading water feature, an enormous tree house, a rose garden and an ornamental walled garden. The castle is also famous as the setting for Hogwarts School featured in the "Harry Potter" films! Alnwick offers a good selection of shops, pubs and places to eat and there is plenty to see and do, with miles of golden sandy beaches, numerous castles and boat trips to the famous Farne Islands all available nearby. Altogether a superb location for exploring Northumberland and its stunning Heritage Coastline.

Please Note: This property can't accept check ins/outs on a Sunday.
Please note: this property does not allow pets in the bedrooms and beds.
Note: There is a £70 hot tub supplement

This property offers the following short breaks:

Winter
Off-season
Last minute
Christmas

Felton, Northumberland (Ref. 1152020)

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Features

Reviews & Ratings

“Fantastic lodge, my partner and I go to at least one a year and this is the first time we’ve both wanted to go back to same one, Everything about this lodge is brilliant the pictures don’t do it justice.”

“Beautiful property, close to lots of things, WiFi did not work at all and lights in kitchen were intermittent, at best, but we were told WiFi could be iffy and messaged owner about the lights.”

“Firstly, this is a true and authentic log cabin which had a lovely warm welcoming atmosphere.”

“We had issues with the kitchen lights which we had to reset using the fuse box(apparently fixed the week before) both toilet seats were held on by one fixing, shower in main bedroom cold(waiting for part).”

“What an absolute gem.”

“I have a number of observations re Starwood and the site.”

“Absolutely perfect for us.”

“Lovely stay and Justin was great.”

“Met up with the chap, who kindly showed us around.”

“Great lodge in a perfect location for exploring Northumberland, our favourite place in the UK.”

“Lovely lodge, hot tub was lovely and the lodge is spotless with comfy beds but no tv in bedroom anymore didn't bother us though.”

“Lovely large lodge with a hot tub.”