Hercules

3.1★

4 Guests
2 Bedrooms
2 Bathrooms
Pets No
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Features

Hot tub
Off road parking
Ground floor accommodation
Ground floor bedroom
Garden / Patio
Dishwasher
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities and Maintenance

* Based on a combined average customer score

3 Customer Review(s)

Sammy
August 2023

“Immediately upon arrival, we exited our car and was greeted by a strong smell of sewerage, which we thought were the bins at the time as the lids were open and there was a lot of rubbish on the floor.”

When talking to someone in the bar, one member of staff although busy was really trying to help us and reported the issue to the maintenance- who only had five minutes left of their shift and I am unaware they did anything about - blamed the fact it was a bank holiday. Another member of the staff at the bar claimed it was nothing to do with them and therefore wasn’t even going to attempt to help us and didn’t give us the time of day. This put up off sitting outside and using the hot tub ...

When talking to someone in the bar, one member of staff although busy was really trying to help us and reported the issue to the maintenance- who only had five minutes left of their shift and I am unaware they did anything about - blamed the fact it was a bank holiday. Another member of the staff at the bar claimed it was nothing to do with them and therefore wasn’t even going to attempt to help us and didn’t give us the time of day. This put up off sitting outside and using the hot tub. Additionally, the hot tub had sand floating around and clearly hadn’t been cleaned. Whilst ringing around different numbers- the bank holiday got the blame for our problems. Inside the cabin, the table was sticky and obviously hadn’t been cleaned. We couldn’t open the windows due to the smell. However the smell was apparent inside the lodge anyway. As you can imagine, this wasn’t a great start to the week and put us off being able to relax. The smell came and went throughout the week and sometimes came when using the kitchen tap. The toaster was very temperamental and there were kitchen doors which weren’t screwed on properly. The single beds were too small and very uncomfortable - stains in the linen made us feel a bit dirty. Although warned, it was quite an inconvenience having no water running through the shower or taps on Friday. We did have most things we needed and plenty of seating in the lounge with a fire like heater which was nice. Unfortunately, we will not be returning and wouldn’t recommend, but wanted to pass on the reasons why. Thank you, Sammy.

- Sammy, August 2023
Dawn August 2023

“First impressions on arrival were good, despite the strong smell of bleach, but after further inspection, disappointing.”

The kitchen was not "well equiped" as advertised. Only one decent pan, bowl and baking trays were rusty and well used. So I had to buy some new ones. No can opener. I had to remake ALL the beds - my 4 yr old grand daughter could have done a better previous job!! The duvet covers were torn. 2 small bottles of wine left were certainly NOT sufficient compensation for having no water Monday morning..apparently due to turnover times when hot tubs are emptied and refilled. The outdoor furniture cushions were wet through and filthy. Two were missing. My daughter and I had to scrub them clean and dry before use. In the main bathroom there are urine splash stains on the bottom of the radiator...not a pleasant site at all. Attention to detail above required because it was a massive let down for a lodge that is a decent size for a family of four

- Dawn, August 2023

Hi Dawn. We appreciate your feedback on our cabin. Although this is not great to hear and we do apologise. We would have appreciated a phone call during your stay so we could have fixed some of these issues and it not have impacted your stay. We do provide a handy welcome book for all our guests which explains things like the water situation and helpful numbers to call. We always provided two bottles of small wine for our guests too which we have done since we opened in 2020! In response to the radiators - due to them being white and having hot tubs /wet swimwear unfortunately these rust quite quickly- which can leave brown/ yellow stains. These do get painted every few months but as you can imagine during peak season this is quite tricky with timings. Outdoor cushions- this is one of our problems we are trying to resolve. Unfortunately this relies a lot on guest participation, which often is not great. If they are left out mid stay by guests they can get too wet to be placed back by our cleaners. Again the same goes with covers and storage boxes. And depending on the location of the cabins with trees and birds these can get dirty very quickly. - this is something we are working on. We do appreciate your feedback and will actioning your concerns. Property Owner
Maryanne July 2023

“We had the most amazing weekend away, beautiful lodge with a lovely location.”

Plenty of stuff to do too! The only downfall I would say is the single beds really are small and I wouldn’t say an adult can sleep comfortably in them more like 2 children beds but other than that absolutely amazing!!! We will definitely be back x

- Maryanne, July 2023

Thank you for your kind words! We do hope to see you soon ! Property Owner

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Summary

Single-storey
Two bedrooms: 1 x double with en-suite walk-in shower, basin and WC, 1 x twin
Bathroom with bath, shower over, basin and WC
Open-plan living space with kitchen, dining area and sitting area with electric fire
(type) central heating
Electric double oven, gas hob, microwave, fridge/freezer, washer/dryer, dishwasher
Smart TV, WiFi
Fuel and power inc. in rent
Bed linen and towels inc. in rent
Off-road parking for 1 car, additional on-site parking available
Enclosed wrap-around decking with furniture and hot tub
Sorry, no pets and no smoking
Shop 3.6 miles, pub 1.5 miles
Note: There are three steps up to the property

The property

Discover this quaint single-storey holiday lodge, Hercules, conveniently located in the delightful village of Felton, Northumberland, close to the breath-taking surroundings of the Northumberland National Park.

Hercules welcomes four guests to luxuriate in the ultimate retreat to Northumberland with its enclosed balcony area with hot tub, dual aspect views, and open-plan living room.

As you approach your new home away from home, notice the wonderful decking area with the bubbling hot tub and garden chairs; this is a perfect place to stargaze and enjoy alfresco meals in the summer months.

The social centre of the home is located inside, where you'll discover a well-equipped kitchen that would delight any aspiring chef, a dining table and seating area where you can prepare, cook, and enjoy meals together before catching up on your favourite TV series.

If you start to get tired, use the spacious family bathroom to indulge in a long soak before finishing your crucial skincare routine and retiring to one of two fabulously-appointed bedrooms.

The master bedroom has a double bed, plenty of storage for your belongings, and an en-suite shower room so you can get ready for the day in style, and the twin provides an additional sleeping arrangement, making it perfect for family groups.

Select Hercules for an amazing getaway in Northumberland.

Note: This property can be booked with Refs. 1124951, 1126125, 1126127, 1126128, 1126129, 1126130, 1126131, 1126132, 1126136, 1126137 together sleeping up to 44 guests.

Felmoor Park Properties

Felmoor Park Properties consist of a grouping of eleven single-storey lodges, perfectly-positioned in Felton on the outskirts of the Northumberland National Park, with the bustling city of Newcastle-upon-Tyne situated just over 24 miles away. Together, Felmoor Park Properties can sleep a total of forty-four guests, making an idyllic escape for families, friends and well-behaved pooches to come together and enjoy the rural countryside and local attractions. Each property consists of ground-floor accommodation, a double bedroom with en-suite shower room, a twin bedroom and a family bathroom, as well as an open-plan living space, the social hub of each of the properties perfect for cooking, entertaining and spending quality time with loved ones. In addition to this, they offer dog-friendly living, off-road parking, Smart TVs and electric fires so you're sure to have all of your home comforts! If you can tear yourself away, better acquaint yourself with the surroundings and meander into the centre of Felton where you can find a handy convenience store and charming pub, ideal for stocking up on the essentials or treating your family to some hearty fare on the days you don’t feel like cooking! Along the coast, discover Druridge Bay Country Park, an idyllic location for scenic strolls and picnics during the summer months, as well as several stunning beaches including Cresswell Beach, Alnmouth Beach and Longhoughton Beach. Travel towards the Northumberland National Park, ensuring to stop off at the National Trust owned Cragside, before heading to Harbottle Castle, Hareshaw Linn Waterfall or Kielder Water Bird of Prey Centre. If you’re seeking city life, Newcastle-upon-Tyne resides only a short car journey away, boasting an abundance of shopping, eating and nightlife opportunities, not to mention the Discovery Museum, Newcastle Castle, the River Tyne and the infamous Angel of the North. With all of this and more to enjoy, bring your loved ones to Felmoor Park Properties for a fun-filled holiday in Northumberland.

Note: This property has a Good Housekeeping bond of £100.

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About the location

FELMOOR PARK

Morpeth 7 miles; Alnwick 11 miles.

Felmoor Park is a premier holiday park set just off the A1 in Northumberland and consists of 40 acres of woodland set around a manmade lake. It is located between Morpeth to the south and Alnwick to the north. Just 3 miles away is the delightful village of West Thirston. The village has a shop, pub and restaurant, and is just 10 miles from Alnwick, with its Castle and now famous Garden, which features Europe's largest cascading water feature, an enormous tree house, a rose garden and an ornamental walled garden. The castle is also famous as the setting for Hogwarts School featured in the "Harry Potter" films! Alnwick offers a good selection of shops, pubs and places to eat and there is plenty to see and do, with miles of golden sandy beaches, numerous castles and boat trips to the famous Farne Islands all available nearby. Altogether a superb location for exploring Northumberland and its stunning Heritage Coastline.

This property offers the following short breaks:

Winter
Off-season
Last minute
Christmas

Felmoor Park, Northumberland (Ref. 1126126)

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