“He lodge served its purpose regarding safety for our dog, with a secure space for her to use.”
However, getting to the lodge entailed going up a potholed unmade farm track, which was most unsatisfactory. We did not use the dishwasher because of the smell when we opened it. Two days of the holiday were spoiled by an overwhelming stench from the piggery adjacent to the lodge. The cleaners did a superficial job, with much dust in less accessible spaces such as between the bedside cabinets and the bed. (I dropped my glasses into the space and came up covered in dust), and we had to pour bleach and hot water down the sink to unblock it. We left early.
We are absolutely gobsmacked by this response. We saw the couple everyday out with their dog. And chatted to them. The lane for ourselves has been an absolute nightmare for the last 12 months with it raining continuously, but we do try our upmost to maintain it. We do live on a working farm and from time to time there are different sorts of smells. From our farm and the surrounding other farms. We weren’t aware of any of the other issues, which we would have rectified this as soon as we could.
As we encourage all our guests to let us know if there were any problems.
Property Owner