“The smell was so strong when entered the lovely cottage and took very long to go or get used to it.”
.. We filled the Jacuzzi thinking to enjoy it but insects started to creep out of the pipes on sides !!
spiders and their webs in cupboard , the oven didn't work for a cozy night meal and when we called for help to the person who we have a number and asked him about the oven in very gentle way , I greeted him by saying Good evening , he stayed silent, I replied can you hear me, he said yes I can hear you !!!
, he said he is responsible for just about the booking he tried to help although was defending the owner not sure why ? or how ? as he said same happened last week with other customers , after trying several times it worked so we thought to let him know and once he picked up the phone he started shouting loudly: "I'm calling her Now , I'm calling her Noww" ... before even listened to what I was going to tell him, my phone was on loud speaker , and all the family heard him how loud he was unnecessarily, they were all shocked of this attitude ...so really we need to put a complain about all that . Also there was a paper with numbers to contact in the cottage if we need anything , and as some of the cupboards were looked we wanted to inform them , so I called and a lady answered , when I greeted her and told her what the issue is ,, she said send me message I can't hear you without saying sorry or Bye ...
So that was bad communication skills in tourist area .