“Inaccurate - views of the river, also frustrating as steep inaccessible grass bank blocked view.”
All on one level, excepting 5/6 steps to access lodge itself ! Maintenance issues , loo roll holder fell off wall, unable to open majority of freezer drawers without causing damage or wardrobe door in small bedroom. No draining facilities for crockery etc or washing up supplies. Didn’t use dishwasher - too few items each time. However clean, warm and with comfortable beds. Site reminiscent of holiday camps, also with irritating constant admonitions/instructions
Your review of our lovely Woodpecker Lodge is extremely surprising, and really quite unkind. Not once in the past 6 years have we ever had anyone describe our park as a holiday camp!!!! You are staying in timber frame built lodges, with beautiful red cedar cladding, of which retail at 300k so i am surprised you think it is like a holiday camp. The description of the lodge is put together by Sykes themselves, and is completely accurate that the accommodation is all on one level, yes there are about 4 steps up to the decked area that surrounds the lodge, however this is unavoidable. Before you stayed in the lodge the toilet roll holder was fine, and it clearly broke during your stay which you did not inform us about and of course we are now replacing. That is just unlucky that that happened during your stay, unfortunately things like this can happen. I'm very confused about your comment saying there are 'irritating constant instructions' I actually have no idea what you are on about. Yes there are instructions for the tv, cooker, heating etc, I'm sure you would complain if there wasn't and you couldn't' work something!
Apologies for the freezer, this was missed and the cleaner has defrosted this now it does freeze up from time to time. I don't think Milton Park is the place for you and we hope you have happy holidays elsewhere in the future.
Property Owner