“We have been looking forward to this weekend for some time, the accommodation living area was lovely, and very dog friendly, Lovey to relax in on a evening,.”
... however the bathroom and en-suite require attention, We felt the smell of damp and damp loo paper, supplying photos was enough to raise concerns upon returning home, after checking online for any other dog friendly accommodation on the site which the website said was full, we stayed, we have been advised as we did not raise this while staying there, its too late, I understand the accommodation will have attention on the bathrooms for others using this property in future, the decking does also require attention, and upkeep, lighting outside around the hot tub would also be a good idea to light the stairs would help future people staying especially if taking children...
What did you enjoy most about your stay?
the location was the most part of the stay getting to places daily as we were out from early morning to late in the day....
What one experience (e.g attraction, walk, day out) would you recommend for our future guests?
I would say if taking dogs the best town would be Bowness a perfect place to take dogs in everywhere very dog friendly....you can take a short or long walk around the lake from this location too.
- Mr Guy Griffiths, Sep 2018
Thank you for your review, Guy. We take on board all you have said and we are very sorry for the issues experienced. We are keen to address any issues that arise in a lodge although after following up on the issues raised, no damp problem has been found. Having said that we will continue to monitor the lodge closely. Whilst we note your reason why you would not do so, had you contacted us during you stay we may have been able to resolve matters for you. Our aim is for guests to have an enjoyable stay and it is disappointing to hear when something goes wrong. We have responded to you directly and we trust to your satisfaction. If we can help further please do contact us. We are very sorry and can only apologise for any inconvenience caused. Woodside is a three-bedroom holiday lodge with hot tub, an ideal way to relax after days out exploring the Lakes.
Property Owner