Brightwater Lodge

3.9★

6 Guests
3 Bedrooms
2 Bathrooms
Pets Yes
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Features

Hot tub
Off road parking
Ground floor accommodation
Ground floor bedroom
Garden / Patio
Pub/shop < 1 mile
Dishwasher
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities and Maintenance

* Based on a combined average customer score

11 Customer Review(s)

Sasha
October 2024

“Just got back from staying at Brightwater.”

We couldn't ask for anything more. Everything was there. There was a leak in the hot tub but I just called and it was fixed. Just maybe a couple of changes. A privacy fence just were the hot tub is would be nice as next door has a small decking balcony next to the hot tub. A blind up at the en- suite bathroom. And maybe a couple of cupboards in the kitchen cleared out so we can put food in them rather than in the sides. I didn't want to start moving things about. If these could be done then ...

We couldn't ask for anything more. Everything was there. There was a leak in the hot tub but I just called and it was fixed. Just maybe a couple of changes. A privacy fence just were the hot tub is would be nice as next door has a small decking balcony next to the hot tub. A blind up at the en- suite bathroom. And maybe a couple of cupboards in the kitchen cleared out so we can put food in them rather than in the sides. I didn't want to start moving things about. If these could be done then perfect. Lodge was so comfy l. We was out walking all day and coming back to home comforts was a bonus. Thanks for letting us stay x

- Sasha, October 2024
Beverley September 2024

“Brilliant few days ,lovely clean lodge everything you could want ,only gripe is ...”

Brilliant few days ,lovely clean lodge everything you could want ,only gripe is ,it's all booked up till next year I wanted to book again

- Beverley, September 2024
David September 2024

“On arrival at reception weren't very helpful when they knew we d booked with sykes ,arrival at the lodge it was clean and tidy and plenty of room for 4 adults and a frenchie.”

It was well equipped for our needs and the hot tub was a lovely addition. The decking is probably ready for knew coat of preserve but it was nice to sit out on when the sun shone and the dog loved it. My only gripe is possibly swapping the curtains for blinds as when opened the curtains don t give you much privacy especially in the bedrooms. But overall a great stay and location.

- David, September 2024

Thank you for your lovely feedback and we are so glad that you enjoyed your stay at Brightwater Lodge. We agree It is set in a lovely sunny location, And benefits from the close proximity to the lake. We hope to accommodate you again in the future. Property Owner
Claire July 2024

“Beautiful lodge, lovely and clean.”

The only thing we could of done with is black bags for the bins, as we are required to take bins out before we leave.

- Claire, July 2024

Thank you for your lovely feedback. We are so glad that you enjoyed your stay at Brightwater Lodge. A roll of black bags is normally in the kitchen drawer. I'll mention to maintenance to pop some more in. Property Owner
Duncan June 2024

“Arrived for a 3 night stay, to find used and dirty shaving razors in the bathroom We then had no hot water from 4pm on the Friday until 4pm on the Sunday, to say Sykes and the Owner of this property were useless is being polite Excuses made several times, actually told lies saying a plumber had been to the property while we were out.”

Yet the security devices we took with us had no recordings of anyone actually attending, either in or outside We have another booking with Sykes for later in the year and have cancelled that As for this property, do yourself a favour and book a different lodge. This one is better suited to a refugee camp, not a holiday let - STAY AWAY

- Duncan, June 2024

we are sorry that you are disappointed with your stay at Brightwater Lodge. We have had a look and it appears that you called us at 7:30pm, we attended at 9am the next morning, it was found that the reason the boiler was not heating was because it had been altered and was user error, this was verified by the plumber. As owners we take pride in our lodge and maintain it to the highest standard. Any Issues are dealt with by an experienced team and It is extremely upsetting to read untruths regarding our accommodation. Property Owner
Sokol Jan 2024

“Another amazing stay at Brightwater Lodge.”

We have been before, few times last year and we are coming back again soon. The Brightwater Lodge is modern, spotlessly clean and spacious in a quiet part of the White Cross Bay, only a few meters from the Lake. It has everything we needed, plenty of glasses, pans, pots and plates. The heating in the lodge is very good and of course amazing hot tub - never had any problems with anything/ Fantastic place to stay. Can't wait for our next visit in March.

- Sokol, Jan 2024
Eva Dec 2023

“We had a lovely relaxing time in the hot tub and it was so peaceful, most needed.”

Thank you so much for everything.

- Eva, Dec 2023
Loraine October 2023

“Disgusted with this owner and Sykes.”

Property was dirty, chipped crockery 3 desert spoons only. It was cold due to the heating being off all day and no access to put it on. It was a hot tub wkend and the hot tub was luck warm. The owners knew it was a problem as the last guests review sited the same issue and maintenance told us they were waiting for a new panel to be fitted. The maintenance staff added a little hot water in the mornings and it was too cold to use by the evenings. I will never book with Sykes ever again neither will my family. Absolute waist of money . It was expensive to begin with before we arrived and found o utterly miserable the whole weekend. Shame on the owners

- Loraine, October 2023

Thank you for your feedback. We are sorry that you didn't enjoy your stay. As owners we take pride in our lodge and following your comments I had a deep inspection completed. We found the lodge clean ,Comfortable and also fully equipped.. with plenty of crockery and cutlery. The heating is turned down in-between guests to conserve energy, but once turned on the lodge is lovely and warm within 15 minutes. Unfortunately the hot tub did have an issue. We pride ourselves on our customer satisfaction. So are deeply disappointed that you didn't appear to enjoy any part of your stay. Fortunately we have many very happy guests who choose to return year after year. equipped with all necessary equipment. Unfortunately plates do occasionally get chipped. Property Owner
Bruce October 2023

“Lovely lodge.”

would use again, as long as the following issues are addressed. water temp was set too low, resulting in luke warm showers and baths, etc. boiler is behind locked door, so no access to adjust thermostat, although heating throughout was tremendous. hot tub was out of use and broken throughout. had maintenance out twice but they were unable to fix it. we felt sorry for the people following us. apart from that, the lodge served us well

- Bruce, October 2023

Thank you so much for review, We are so glad that you enjoyed your stay and would love to welcome you back. We agree that Brightwater is a lovely warm cosy lodge, in a beautiful location on the park. We are very sorry that the hot tub was out of use. With is being constantly used occasionally issues arise and parts need replacing. Our maintenance team do everything possible to rectify any issues as quickly as possible. We hope that we can accommodate you again in the future and would love to offer you a hamper on arrival if you choose to return. Kind regards Tina Unfortunately with the hot tub being in constant use occasionally parts need replacing. This has now been addressed. Property Owner
Kelly July 2023

“A fantastic holiday home, beautiful location, very comfortable and we had everything we needed with a bonus of the hot tub, The dogs loved sitting on the decking and we felt they were very safe and loads of outside space.”

- Kelly, July 2023

Thank you so much for your lovely review. We pride ourselves on providing a lovely holiday retreat for our guests, and are so glad that you and your dogs had a great stay with us. Property Owner
Joanne Apr 2023

“I just wanted to say thank you for letting us stay at the lodge last weekend.”

It was absolutely fantastic, everything was just perfect. You really have such a wonderful place. It was very well equipped, immaculately clean, perfect location. Thank you so much.

- Joanne, Apr 2023

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Summary

Single-storey
Three bedrooms: 1 x double with TV and en-suite walk-in shower, basin, heated towel rail and WC, 1 x double with TV, 1 x bunk with TV (suitable for children only)
This lodge sleeps 4 adults and 2 children only
Bathroom with bath, shower over, basin and WC
Open-plan living space with kitchen, dining area and sitting area with electric fire
Central heating
Electric oven, gas hob, microwave, fridge/freezer and dishwasher
Smart TV, 3 x TVs and WiFi
Fuel and power inc. in rent
Bed linen and towels inc. in rent
Highchair and travel cot available
Off-road parking for 1 car
Wrap-around decking with hot tub and bistro table
2 well behaved pets allowed
Sorry, no smoking
On-site shop and pub 0.1 miles
Hot Tub - please note, use of hot tub is between 10am and 10pm only Note: There are three steps up to the entrance, please take care
Note: On-site facilities include bar, restaurant, amusement arcade, multi-sports court, adventure playground, indoor pool, sauna and steam room and spa bath
Complimentary WiFi is provided by the park and subject to fair usage guidelines, Quality and reliability of connection will vary based on the number of people using it, prevailing weather conditions and therefore may be limited or slower than you are used to, WiFi is for personal use only and is not intended for high data usage, gaming and/or use for business purposes, This is only suitable for page browsing and sending emails, Bookings cannot be accepted if they are solely reliant on the provision of uninterrupted and unlimited Wi-Fi
Access to the local leisure facilities is complimentary and can be withdrawn at any time without financial penalty We as the letting agent or the property owner cannot be held responsible for this provision in service, as it’s subject to third-party provider located off site

The property

Brightwater Lodge is located in the heart of the Lake District on the famed White Cross Bay resort.

Ideal for a group of friends or a family looking to explore the beauty of Cumbria, this lodge has a fantastic setting on a site bursting at the seams with amenities like an arcade, multi-sports court, adventure playground, indoor pool, sauna, and steam room, as well as its own private wrap-around decking with furniture and hot tub.

Step inside your holiday home and relax in front of the warm electric fireplace after a long day of sightseeing.

Step inside the well-appointed kitchen later on to help whip up delicious dinners for the whole family, then relax with a drink on the deck or a long soak in the hot tub before retiring for the night.

The double with en suite, the double, and the bunk room are all equipped with TVs, perfect for lounging in bed on a rainy morning after a day of exploring. If you can pull yourself away from the site long enough, spend the day exploring the attractions woven throughout the popular lake town of Windermere, where you can enjoy a relaxing boat trip on the lake or try something more adventurous by taking to the open water on paddle boards or kayaks, offering a truly unforgettable perspective of the lake's breath-taking scenery.

Holehird Gardens, where you may stroll among the gorgeous assortment of flora, the National Trust site of Townend, and the adventure park Brockhole on Windermere, which features unique experiences like zip-lines and archery, are also nearby and highly recommended.

Brightwater Lodge is a place where adventures can be had.

Note: This property has a Good Housekeeping bond of £200.

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About the location

WINDERMERE

Ambleside 5 miles; Kendal 8.7 miles.

The small village of Troutbeck Bridge lies between the famous towns of Windermere and Ambleside, close to the renowned Kirkstone Pass, within the Lake District National Park. Made up of a scattering of Lakeland cottages, this quiet village offers a thriving and very popular local pub, serving real ales and fine food. The bustling towns of Windermere and Ambleside are close by, providing a range of amenities including shops, pubs and cafes. Lake Windermere boasts a range of lakeside activities, including trips to the famous Aquarium and the renowned Grizedale Forest Park, whilst children will enjoy the World of Beatrix Potter in nearby Bowness, where technology brings her characters to life. With destinations such as Coniston Water, Kendal, Keswick and the Lakeland Mountains all within easy reach, Troutbeck Bridge is an ideal location for exploring all that the region has to offer.

Please note: this lodge sleeps 4 adults and 2 children. The bunk beds are only suitable for children.

There is a Good Housekeeping Bond of £200 for this property.

White Cross Bay has its own onsite facilities. You will need to purchase a complex pass from reception which includes the use of the pool, entertainment and access to bar and restaurant. The prices are subject to change by park management.

There is a travel cot and highchair provided for you in the lodge.

Complimentary WiFi is provided by the park and subject to fair usage guidelines.
Quality and reliability of connection will vary based on the number of people using it, prevailing weather conditions and therefore may be limited or slower than you are used to.
WiFi is for personal use only and is not intended for high data usage, gaming and/or use for business purposes. This is only suitable for page browsing and sending emails.
Bookings cannot be accepted if they are solely reliant on the provision of uninterrupted and unlimited Wi-Fi.
We are not held responsible or liable for the WiFi on the park. If you encounter any issues with the WiFi, please contact White Cross Bay reception.

Please note, charging of electric vehicles is not permitted in this lodge. The nearest charging point can be found at Booths Supermarket in Windermere.

Park Rules and Operations – White Cross Bay

All holiday parks are owned and managed by a separate company to ourselves. Lake District Lodge Holidays has no association with the owners of these parks or responsibility for the provision of services they offer. At certain times of year, there maybe a reduction in those services, which is outside of our control.

Commercial vehicles, caravans, camper vans, Hen or Stag parties are not permitted onsite. Dogs must be kept on leads at all times and are not be left alone in the lodges at any point during your stay.

You will be staying on an operational holiday park, which means work may be undertaken from time to time by the park owners during your stay. Although Lake District Lodge Holidays will always try to inform guests in advance if something may impact on a stay and if we have prior knowledge. We cannot be held responsible or accept any liability for park operations of which are outside of our control and which we have no knowledge of.

Any issues relating to a stay at a privately owned lodge should be reported back through Lake District Lodge Holidays as the park are not responsible for managing the lodge or booking for private sublet guests during their stay.

Hot Tubs

For the comfort of other holidays guests we request that noise is kept to a minimum. Usage of the hot tub is between 10am and 10pm only. If you are found to breach these timings then you may be asked to vacate the park with no call for a refund.

All hot tubs are maintained to strict industry standards and HSE guidelines by separate qualified independent contractors on behalf of the property owners. This includes changing the water between guest stays and checking the water condition on a regular basis.

Whilst every effort is made to have a hot tub ready for immediate use by the arrival time stated, this may not always be possible. In such cases the hot tub will usually be ready to use later that day unless otherwise advised. In such cases no compensation or refund is payable unless the hot tub is faulty.

Information about using a hot tub safely is provided at all lodges with a hot tub and on a prominent notice near the tub. All hot tub users should wear an appropriate bathing suit. Usage of a hot tub is at a guests own risk and Lake District Lodge Holidays accepts no liability for anything which may happen to a guest as a direct result of using a hot tub

This property offers the following short breaks:

Off-season
Christmas

Thirlmere 16, White Cross Bay near Windermere, Cumbria & The Lake District (Ref. 1123925)

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Features

Reviews & Ratings

“Just got back from staying at Brightwater.”

“Brilliant few days ,lovely clean lodge everything you could want ,only gripe is ...”

“On arrival at reception weren't very helpful when they knew we d booked with sykes ,arrival at the lodge it was clean and tidy and plenty of room for 4 adults and a frenchie.”

“Beautiful lodge, lovely and clean.”

“Another amazing stay at Brightwater Lodge.”

“We had a lovely relaxing time in the hot tub and it was so peaceful, most needed.”

“Disgusted with this owner and Sykes.”

“Lovely lodge.”

“A fantastic holiday home, beautiful location, very comfortable and we had everything we needed with a bonus of the hot tub, The dogs loved sitting on the decking and we felt they were very safe and loads of outside space.”

“I just wanted to say thank you for letting us stay at the lodge last weekend.”

Summary

The property

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About the location

WINDERMERE