“Palm Lodge is in a lovely location and has the potential to be really something.”
However, the lodge has now reached the stage of needing some TLC and renovation. It was very damp even when using the dehumidifier provided. The bedroom and bathroom doors were sticking and unable to close properly. Several of the windows were difficult to open and close due to the affects of the skin of the structure being damp. Even our clothes in the bedroom drawers and wardrobe were feeling damp after a couple of days. There was mildew on the shower head and in the grooves of the shower doors and walls. The bathroom is in desperate need of a regular size sink with proper running hot and cold water (no timer tap for cold / no small side boiler for hot - this gave lukewarm water at best and sometimes there was no pressure and nothing came out - not good when you're wanting to wash your hands after having been to the toilet particularly) Fridge needs looking at - didn't feel like it was holding the temperature and we lost freshly bought food and milk within a couple of days. Lounge area ceiling is in need of repair - looked like it had had a previous leak and with the rain we had we were constantly worried that this was going to happen again with a very obvious visible split in the ceiling. Unfortunately we came away feeling very disappointed and that we'd paid way too much.
I am very sorry you were disappointed with your stay! I have had excellent marks by all my previous guests! Maybe the fact you arrived in the rain & had some wet days in your week clouded your judgement!
If you felt the unit was damp the use of the dehumidifier & heaters in every room should have dealt with it! You need not have worried about the roof leaking as I had it replaced earlier in the season! The fridge is working 100% it just needed turning up as required! I was always here if needed
Property Owner
