Smugglers Shack

4.3★

6 Guests
3 Bedrooms
2 Bathrooms
Pets No
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Features

Swimming pool
Ground floor accommodation
Ground floor bedroom
Garden / Patio
Cot available
Highchair available
Washing machine
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities and Maintenance

* Based on a combined average customer score

23 Customer Review(s)

Martin
October 2024

“Good size lodge nice location good swimming pool book 24 hours in advance”

- Martin, October 2024
Heather August 2024

“The lodge was in a quiet & pleasant location.”

There were issues with cleanliness and maintenance ie dirty shelves with mouldy coffee in a caddy that was thick with grease etc I spent a lot of my time cleaning, I do not believe these things are down to the owner. Many pans not fit for purpose with buckled bottoms and flaking non stick. No washing up bowl or plug for the sink ( I did buy a plug but it was the wrong size) Outside balustrade was loose in places. I have taken photos to show areas I mention. Onsite facilities very tired looking ie swimming pool and tennis courts & clubhouse. Overall we enjoyed the space and apart from these things found it pleasant and reasonably comfortable to stay in I just think it was below Sykes normal standard.

- Heather, August 2024
Sheena July 2024

“Beautiful setting.”

With all the facilities in the lodge as per advert. Extremley clean. Black out blinds in bedrooms excellent. Full size fridge. Outdoor furniture was great and lovely bonus of out door sofa and table at rear of decked lodge. Lovely to catch the sun. Only thing i would say is the sofas perhaps need replacing as not very comforyable. We sunk down in the sofas and found it difficult to get back out. Which was funny sometimes. Other wise was a great lodge and will be back and would recommend.

- Sheena, July 2024
Kieran June 2024

“Lovely stay thank you”

- Kieran, June 2024
John May 2024

“Really enjoyed our stay.”

A superb lodge in a nice location. Double bed comfy but blocks wardrobe doors from opening so used adjacent Room. Didnt use the single beds. Super TV but previous guests had logged out of the owners Netflix and Prime accounts. Used iplayer instead. WiFi was great. Noticed the bathroom emergency window is difficult to open and one leaf of patio doors also needs attention. Just small issues and didnt affect our enjoyment. Definitely would stay again.

- John, May 2024
Katharine April 2024

“Very comfortable and well equipped lodge, in peaceful surroundings.”

We really enjoyed our stay.

- Katharine, April 2024
Maxine March 2024

“The lodge was exactly as described!”

Everything was available for a comfortable stay! The lodge itself is perfect. I give that a 10/10 overall and it is in a great location to explore Looe and Polpero. Polpero is a darling little village! It is within the Killigarth manor holiday park and you pay just £30 to use the facilities. Although we paid to use the pool and tennis court, we only used these once as they are both badly in need of refurbishment. Unfortunately, that was a let down. I’d definitely visit Smugglers Shack again though!

- Maxine, March 2024
Caroline September 2023

“Lovely accommodation but as 6 adults we didn’t feel there was enough room to sit in the evening, there are 2x2 seater sofas and a chair so one was always sat on the floor.”

The sofas are very uncomfortable as they are sunken and ‘well used’ could definitely do with new ones. Everything else was good, well equipped and very clean.

- Caroline, September 2023

Dear Caroline Thank you so much for your feedback, we were unaware that the sofa was broken, I'm happy to confirm that it has now been fixed and is again really comfortable. Each year before the season begins, my husband and I spend 2 weeks at the lodge to refresh it in preparation for our coming season's guests, this year we also added blackout blinds to the 3 bedrooms for added comfort. Many thanks for your review. Property Owner
Ashley August 2023

“The holiday was great and the lodge was actually better than I thought it was ...”

The holiday was great and the lodge was actually better than I thought it was going to be on previous experiences the site it’s on is really great and quite Their was only two very small problems and they were the fact that when you use the toaster the electric kept tripping but that wasn’t a problem because you could use the grill the other thing was that the we couldn’t get the cooker extract fan to work like I say they we’re only small problems that did not affect my stay but I just thought you could pass the information onto the owner Other than that i could not fault the lodge it was excellent and well looked after with everything you needed supplied to make your holiday enjoyable so much so we are considering coming back next year if it fits in with other projects we have on as it was so great and enjoyable and the lodge is awesome

- Ashley, August 2023

Dear Ashley We so pleased to hear the you had a lovely holiday at Smugglers Shack. I'm happy to confirm that the toaster and extractor fan have been replaced thanks to you pointing this out to us. We hope to welcome you and your family back to Smugglers Shack soon Property Owner
Jason May 2023

“Absolutely beautiful.”

Well equipped with everything we needed. Clean and tidy. Would Absolutely recommend and thank you for making our first experience of Cornwall so memorable x

- Jason, May 2023

Dear Jason Thank you so much for your review. We look forward to welcoming you back to Smugglers Shack soon. Property Owner
Alison September 2022

“Lovely lodge clean ( although toliet brushes dirty) lots of space, disappointed that despite emailing re feather allergies their were still feather cushions!”

!!! ( one of our party had allergies so locked them away in wardrobe). The fridge needed to be defrosted. Lodge itself lovely. Great outside seating , bedding clean . Lots of clean table wear, although only one side of the toaster worked Very disappointed that was advertised as having a pool but when we rang to book it was told we were not allowed as the owner had not purchased the pass. On saying that the pool area looked tired and dirty so felt bit let down as did not meet the advertised facilities. The site itself was well maintained and clean. Plenty of bins and the lodges around seemed well cared for. Very quiet and relaxing. Good position for visiting local sites

- Alison, September 2022
Anne August 2022

“All as described and we had a really good week, made better by the great weather and Talland Bay Beach.”

The cottage description should be updated to make clear that use of the facilities on site ie swimming pool will cost an extra £30 per week. A couple of minor points, the first sharp knife we used had a broken handle so we left it on the kitchen work surface, and there wasn’t any pepper in the pepper mill

- Anne, August 2022
Roger May 2022

“We loved our stay, and a very well equiped kitchen and layout of the whole lodge was very good, plenty of cupboards and wardrobes.”

We couldn't use the bath or the shower in that bathroom, as we couldn't get any water. I cleaned the french windows, they were very dirty.

- Roger, May 2022
Cherie March 2022

“The lodge was fantastic, super clean and location very quiet.”

Attention to detail was excellent, the kitchen was really well stocked with cooking items. Having the walkway into Polperro was brilliant - the hill is VERY steep though and really tough going walking back! so not good for people with mobility issues but there are taxis available in Polperro. We walked the hill as felt we needed the exercise! A great base for visiting lots of places. The only very slight downside was a lack of dishwasher - we do really like to cook on holiday (requiring lots of pans and cooking utensils) which means lots of washing up! But it's only a very minor thing and wouldn't prevent us returning.

- Cherie, March 2022
Tracy October 2021

“Had a nice stay at Smugglers Shack last week.”

The lodge is easy to find on a nice quiet edge of the park. It was very spacious, modern, nicely decorated and had some nice touches like the throws, cushions, lamps and candle holders. Making it a nice home from home and with the fire on in the lounge it was nice and cosy in the evenings. The tv was big and modern with Netflix and Amazon and my teenage son was able to set up his Xbox with ease! The kitchen was very well equipped and there was nothing I thought there should have been that wasn’t.. apart from forgetting to take my oven gloves as these are not provided and I didn’t read the small print! The Wi-fi was adequate and we appreciated the google smart speaker. The central hearing worked like a dream and the water pressure in the shower was very good. The only negative which I did read beforehand in other reviews was that the sofas and armchair really could do with new seat cushions. They were very low and flat and being as we spent quite a lot of down time reading and relaxing, felt we couldn’t sit for long periods as was so uncomfortable. We used the unused bed pillows to make it a bit more comfortable and I also resorted to sitting at the dining table most evenings. Really let’s down which was overall fantastic accommodation in a nice area. The walk into Polperro down a country lane beside the park didn’t take long but was very very steep. We visited Looe, Polperro, Plymouth, St Austell and the beach at Talland Bay that you can walk to from the park. The cafe at the beach was lovely. Would highly recommend and would definitely stay again. Thanks.

- Tracy, October 2021

Thank you so much for your lovely review. I'm pleased to confirm that we have addressed your only point of improvement - the sofa cushions. In January 2022, as part of the winter refresh - all of the cushions on the sofas and chair have been replaced and are now super comfortable and bouncy giving plenty of support. We look forward to welcoming you back to Smuggler Shack sometime in the near future. Property Owner
Diane October 2021

“Smugglers shack was just lovely.”

It was clean, well equipped and was everything we needed for our short stay. The only issue we had was the sofas and chair which really need replacing as there was so comfort in the cushions. We would definitely stay here again!

- Diane, October 2021

Thank you so much for your lovely review. I'm pleased to confirm that we have addressed your only point of improvement - the sofa cushions. In January 2022, as part of the winter refresh - all of the cushions on the sofas and chair have been replaced and are now super comfortable and bouncy giving plenty of support. We look forward to welcoming you back to Smuggler Shack sometime in the near future. Property Owner
Nick August 2021

“Wi-Fi was poor Needed new sofa cushions as they were very flat (no bounce left) We had to dust and clear cob webs out of windows when we arrived even the ones left open by the cleaners!”

!

- Nick, August 2021

Thank you for your helpful comments. We're happy to confirm that we've thoroughly addressed each of your points: The wifi quality by installing a higher grade receiver, this is now providing a robust and speedy performance. The cushions on the sofas and chair have been replaced Jan 2022 ready for the new season and are much more comfortable and bouncy. I've undertaken a top to bottom deep clean during the winter and my property manager will be checking for cobwebs on a weekly basis from now on. We look forward to welcoming you back soon. Property Owner
Katharine July 2021

“The lodge was very clean, comfortable and well equipped.”

- Katharine, July 2021

Thank you for your review, I'm so pleased that you enjoyed your stay. We look forward to welcoming you back in the near future. Property Owner
Nicola June 2021

“We had a great week at Smuggler’s Shack!”

The lodge is well equipped, clean and comfortable; perfect for a week away. Our only comment is about the curtains in the bedroom - these are not black out and so had us all awake bright and early each day. Bring eye masks or your own black out blind (there is one supplied but it is old and no longer has any suction).

- Nicola, June 2021

Thank you for your review. I'm happy to confirm that we've put up a black out blind in the kingsize bedroom and provide a new children's blackout bind which can be used in either of the twin rooms. The suction caps need to be dampened slightly before sticking to the window. We so pleased that you enjoyed your stay and look forward to welcoming you back soon. Property Owner
Kathleen Elizabeth May 2021

“We had a brilliant time.”

The Lodge was very clean and as described. Nice little kitchen which had everything we needed for cooking meals, we were provided with enough towels and tea towels, toilet rolls etc. The sofas weren’t the most comfortable and the bath taps difficult to operate, but we did manage to bathe as well as shower. We were very comfortable and worth the money we paid, although glad we went that week as the week after had a sharp rise in price. Set in a Caravan Park which had a small shop fir supplies and a takeaway facility which was useful for our first evening. We would love to come back next year. Perfect accommodation for us and close to Polperro and Looe. Booking system was easy too! A very happy week (apart from the weather). Thank you!

- Kathleen Elizabeth, May 2021

Thank you so much for your lovely review, we're very happy to hear that you enjoyed your holiday. We look forward to welcoming you back soon. Property Owner
Henry October 2020

“The freezer had not been defrosted for some time nd was icebound.”

DrAws could not be opened. It was unuseable. The fridge had not been defrosted and absolutely stank of disinfectant ( Covid notwithstanding this was totally excessive)...but was useable after a day or so. The lockbox (old tin box) was unreliable. However, the most important issue was the hot water...basically there wasn’t any.

- Henry, October 2020

Thank you for your review, I'm sorry to hear that we freezer was iced up. This is now something that is addressed by my property manager on a weekly basis. Following your comments around the hot water, I'm very pleased to confirm that we installed a new combi boiler during 2021 which is providing an abundance of hot water with great pressure and keeps the lodge super warm and cosy. Property Owner
Amanda August 2020

“We didn't really know what to expect and were delighted with the lodge.”

It was light and comfortable and clean and tidy. When we had a rainy spell, it was no hardship to be indoors for half a day. We used the swimming pool which worked very well even though restrictions were in place. We had two children with us, aged 6 and 11, and they enjoyed the pool and play area.

- Amanda, August 2020
Donna July 2020

“Lovely clean comfortable lodge some lovely Beaches.”

Great fishing villages and Looe is great for crabbing

- Donna, July 2020

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Summary

Three bedrooms: 1 x king-size with en-suite walk-in shower, basin and WC, 2 x twin
Bathroom with bath, shower over, basin and WC
Shower room with walk-in shower, basin and WC
Open-plan living area with kitchen, dining and sitting area
Gas central heating with electric fire
Electric oven and hob, microwave, fridge/freezer, washing machine, Smart TV, Unlimited WiFi, selection of books, games and DVDs
Fuel and power inc. in rent
Bed linen and towels inc in rent
Off-road parking for 2 cars
Decked area with furniture
Use of on-site facilities for a small fee (open Mar – Oct inclusive) including heated indoor swimming pool and tennis court (6pm close), gym, sauna, adventure playground, crazy golf, family entertainment, children’s club (open 7 days a week from Mar – mid Nov)
Off-road parking for 2 cars
Sorry, no pets and no smoking
Shop and pub 0.5 miles on holiday park
Beach 0.75 miles

The property

Polperro 1.0 miles, South west coastal patch 0.5 miles.

This beautifully-furnished detached lodge is set in a quiet area of Killigarth Manor Park in Polperro.

After undergoing a complete modernisation and makeover, the lodge offers a superb base for families and friends in need of rejuvenating break to the South of England.

The open-plan living area will welcome your return after a day of rambling the coastline, with a cosy seating arrangement facing towards the electric fire, along with a well-equipped kitchen where you can prepare some delicious meals.

Throw open the patio doors to access the outdoor decking, ideal for relaxing at the end of the day or to eat alfresco whilst watching the sun set.

Smugglers Shack offers three vibrant bedrooms to choose from, including a king-size bedroom with an en-suite shower room, and two twins, plus family bathroom where you can enjoy a soak in the tub to round off your evening.

The lodge sits in a quiet area of the park and is surrounded by well-kept grassy areas for playing.

From March to October (inclusive), Killigarth Manor Park has something to keep all the family occupied, including a heated indoor pool, a playground, tennis courts, gym and sauna.

There is also a convenience store, a takeaway, restaurant and pub on the park, which is perfect if you fancy a night off cooking.

A short walk down a country lane will bring you to Polperro, a famous all-year-round tourist destination known for its idyllic appearance, as well as being home to several thriving pubs, well-known restaurants and a sheltered sandy beach.

For those feeling active, the South West Coast runs through Polperro, where you can walk for miles along dramatic cliff tops and sandy beaches.

A wonderful base for a refreshing holiday with your loved ones.

Note: This property has a Good Housekeeping bond of £200.

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About the location

POLPERRO

Looe 4 miles.

Polperro and nearby Looe on the south coast of Cornwall’s coastline is a renowned tourist area giving visitors a unique holiday area to explore. Polperro is a historic fishing village nestling at the head of a long valley leading down to the sea. The sheltered fishing harbour with its surrounding jumble of quaint, whitewashed cottages, draws visitors from around the world. Walk the narrow streets, watch the fishermen land their catch, check the Smugglers Museum, take a leisurely lunch overlooking the harbour and then walk the clifftops for a taste of the spectacular coastal scenery. This is a magical area with much to see and do. The working fishing port of Looe is just 4 miles away and the delights of Cornwall's far west are easily accessible via the nearby Boddinnick ferry to Fowey and beyond with the local area well served with bus and ferry services. The perfect holiday location, a jewel in the Cornish coastline now denoted by Cornwall County Council as an Area of Outstanding Natural Beauty, of historic interest and heritage importance, as well as a conservation area.

This property offers the following short breaks:

Christmas

Polperro, Cornwall (Ref. 1038840)

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Features

Reviews & Ratings

“Good size lodge nice location good swimming pool book 24 hours in advance”

“The lodge was in a quiet & pleasant location.”

“Beautiful setting.”

“Lovely stay thank you”

“Really enjoyed our stay.”

“Very comfortable and well equipped lodge, in peaceful surroundings.”

“The lodge was exactly as described!”

“Lovely accommodation but as 6 adults we didn’t feel there was enough room to sit in the evening, there are 2x2 seater sofas and a chair so one was always sat on the floor.”

“The holiday was great and the lodge was actually better than I thought it was ...”

“Absolutely beautiful.”

“Lovely lodge clean ( although toliet brushes dirty) lots of space, disappointed that despite emailing re feather allergies their were still feather cushions!”

“All as described and we had a really good week, made better by the great weather and Talland Bay Beach.”

“We loved our stay, and a very well equiped kitchen and layout of the whole lodge was very good, plenty of cupboards and wardrobes.”

“The lodge was fantastic, super clean and location very quiet.”

“Had a nice stay at Smugglers Shack last week.”

“Smugglers shack was just lovely.”

“Wi-Fi was poor Needed new sofa cushions as they were very flat (no bounce left) We had to dust and clear cob webs out of windows when we arrived even the ones left open by the cleaners!”

“The lodge was very clean, comfortable and well equipped.”

“We had a great week at Smuggler’s Shack!”

“We had a brilliant time.”

“The freezer had not been defrosted for some time nd was icebound.”

“We didn't really know what to expect and were delighted with the lodge.”

“Lovely clean comfortable lodge some lovely Beaches.”

Summary

The property

View on map

About the location

POLPERRO